Privacy Policy

Social Purpose Works (SPW) is a program of Portland Area nonprofit Metropolitan Family Service (MFS).  SPW provides a service to match Pro Bono Professionals to critical capacity projects of local nonprofits (the “Service”).  MFS has engaged HandsOn Connect (HOC) to provide the technology platform to support the Service.  This document contains the privacy policy for Metropolitan Family Service and the privacy policy for HandsOn Connect, and governs the privacy for users of the Service (hereafter collectively referred to as the “Privacy Policy”).

All Users must agree to the Site terms of use, the SPW Service agreement, and the Privacy Policy before utilizing the Service.

Metropolitan Family Service Privacy Policy

User:  Any person or organization who has registered with the Social Purpose Works website (the “Site”).
Public:  Any person who accesses the Site
Pro Bono Professional:  A User who is looking to volunteer their professional skills
Nonprofit organization:  A User who represents a nonprofit and may be seeking resources to complete a project.

The privacy policy applies to all information provided by Users of the Social Purpose Works Service and Site.  If a User submits information directly to a third party through the use of our website or service, MFS is not responsible for the information collected by those third parties.

MFS collects information from both nonprofit organizations and Pro Bono Professionals (professional volunteers) to enable matching of talents and skills to project needs. Data collected varies by type of User, but may include: contact information, demographics, email address, project descriptions, organization descriptions, previous employment history, references, project preferences.   Each user has access to their account profile and can update or modify their information.  Users are responsible to safeguard their login and password. 

Non-personal data (data such as IP address, cookies, etc.) is also collected by the Site and covered in the HOC privacy policy.

MFS utilizes the information provided by Users to provide our matching service. 
Nonprofit Organizations:  Basic organizational information and project descriptions which have been submitted to the Service will be publically displayed on the Site, and may also be publically posted in other venues during the recruitment period.   Without consent, MFS will not sell, rent, or otherwise share your personal data with other third parties unless required as described in the Other section below.
Pro Bono Professionals:  Personal information is not displayed to the public.  MFS employees or contractors managing the SPW program access information for the purpose of connecting Pro Bono Professionals with appropriate nonprofit capacity projects.   Without consent, MFS will not sell, rent, or otherwise share your personal data with other third parties unless required as described in the Other section below.   If a Pro Bono Professional “expresses interest” on the Site to a specific nonprofit project, he/she is consenting to allow SPW to share their personal data with that nonprofit for the purposes of a potential match.  Based on the information provided to the Service, Pro Bono Professionals consent to reference checks to validate employment or skills.  Pro Bono Professionals will also be required to pass a background check (administered by a third party) as a condition to interview for a project.

MFS retains information submitted through registration or project creation in our database so Users can return to the Site, login and use the Service.  All Users can update their profile information by logging into their accounts.  If a User would like to remove their account and information from SPW, simply send an email to and request the account termination, using the email account on file with SPW.  

MFS makes every reasonable effort to maintain and preserve the privacy of our Users, but we reserve the right to disclose your personal information if required by law, or if we believe such action is needed to enforce the Privacy Policy or Terms of Use/Service Agreement or comply with a legal process.  User hereby authorizes and consents to MFS’s retention and reasonable use of information and content the User contributes to the Site or Services for the purposes of fulfilling its obligations under any agreement between the parties, for internal or external evaluation to improve the Site or Services, and for any other reasonable use contemplated by this Privacy Policy. User hereby authorizes MFS to provide MFS affiliates with reasonable access to User information for the same or similar uses as previously stated.



Our Commitment to Privacy

HandsOn Connect ("HOC") has created this privacy policy in order to demonstrate our firm commitment to protecting the privacy of personal identifying information about our users. Our commitment to you is that we will use our best efforts not to disclose information collected from you, other than as described in this policy. The following discloses in detail our information collection, utilization, and dissemination practices for HandsOn Connect.

In short, our Privacy Policy is:


  • We will only use personal information you provide us according to the terms outlined in this document.
  • In order to participate in HandsOn Connect (the "Service"), you must provide a limited amount of information so that HandsOn Connect and community organizations that you would like to work with may contact you.
  • During registration, or through your Account Profile, you may choose to "opt out" of receiving communications from HOC or your local Volunteer Center or "opt in" to receiving communications from third parties about volunteering and other, non-volunteering, opportunities or activities.
  • We WILL NOT provide your personal identifying information (e.g., name, contact information or volunteer information) to third parties who are not Authorized Users of the HandsOn Connect service (e.g., non-profit organizations and Volunteer Centers), unless you indicate otherwise.



HandsOn Connect collects contact information, demographic information, volunteer interests and other personal identifying information ("Personal Data") from all Volunteer Centers, non-profit organizations, governmental agencies, private businesses, volunteers or visitors to (collectively referred to as "Authorized Users," and each is an "Authorized User"). All Authorized Users must agree to the applicable Terms of Use (the "Terms of Use") posted on the Site, or must otherwise have written permission from HandsOn Connect to use the Service.

In addition, HandsOn Connect collects certain information, which cannot be used to personally identify any user ("Non-Personal Data"). Non-Personal Data ordinarily includes aggregate, summary, or other anonymous data, and may include, by way of example, statistics regarding total registrations, total number of volunteers matched to opportunities, popularity of particular pages within the Site, or information regarding types of Internet browsers used by Authorized Users. We also collect Non-Personal Data about each Authorized User's IP address to help diagnose problems with our server, and to administer our web site, but such IP addresses are not associated with individual account profiles or registration information.

When using the Service, we may create "cookies" on your computer for purposes of facilitating and maintaining your current user session, and may collect Personal Data using those cookies in order to enable HandsOn Connect to identify you in connection with the Service and to track use of the Service for purposes consistent with this policy.

Any Authorized User providing Personal Data is certifying that he/she is over the age of 14. As such, we do not collect or maintain Personal Data from individuals we actually know are under 14 years of age, and no part of our Site or Service is designed to attract people under the age of 14. Protecting the privacy of children is very important to us. Thus, if we ever obtain knowledge that a user is under the age of 14, we will take steps to remove that user's Personal Data from our databases and to prevent the user from utilizing the Site and the Service.


HandsOn Connect uses the Personal Data of Authorized Users as needed to provide the Service, to recruit volunteers for community events or service opportunities, conduct searches for potential volunteers and to communicate with Authorized Users. We also use both Personal Data and Non-Personal Data when evaluating ways to improve the Site and the Service. As further described below, we may disclose collected information, including Personal Data, to certain third parties in connection with providing the Service or as required by law. We will not use or disclose collected information in ways substantially different from what is described in this policy, unless otherwise required by law.

HandsOn Connect also uses information collected through the Site and the Service to communicate promotional information to Authorized Users ("Promotional Information"). Promotional Information may include materials about volunteering, your local Volunteer Center and the HOC, nonprofit organizations, government agencies or community businesses participating in the Service, and/or about our business partners and affiliates. HandsOn Connect will refrain from sending Promotional Information to Authorized Users who "opt out" of receiving such information. HandsOn Connect offers all Authorized Users the opportunity to recommend the Site and Service to others. If you provide any such recommendations, please note that we will identify you by name as having made the recommendation. Also, we may attempt to contact the individual and/or entity through e-mail(s) in order to invite them to visit the Site. We also provide these contacts with the opportunity to "opt-out" of receiving Promotional Information.

HandsOn Connect will respect your preferences, as you may indicate to us in your Account Profile (further described below), regarding whether it is permissible for us to make disclosures of Personal Data other than the disclosures described above. If you indicate in your Account Profile that we may make such disclosures, depending upon your selections, your local Volunteer Center and the HOC, may contact you to provide information about volunteering (these communications should not include solicitations for funds or other support). Additionally, if you so select, the Service may contact you on behalf of business partners and sponsors of HandsOn Connect with information about goods or services they provide, which if purchased, also provide financial support to the Service.


Because HandsOn Connect respects your privacy, we provide certain opportunities for you to indicate your preferences regarding how we use and/or disclose information collected about you from the Site and the Service. Each Authorized User will have an Account Profile, which among other things, allows Authorized Users to indicate their preference to "opt out" of receiving volunteer information from HOC or your local Volunteer Center, or "opt in" to receiving communications from business partners and sponsors of HandsOn Connect. Each Authorized User may indicate such preferences during the initial registration process, or may visit the "My Profile" section of the Service to update their preferences.

The Site may contain links to other web sites, including those that may have their own posted policies regarding the collection and use of your personal information. HandsOn Connect is not responsible for the privacy practices or the content of such other web sites and we encourage our users to read the privacy statements of every web site before providing any personal information.


Each Authorized User selects a unique username and password that enables his, her or its access to the Service. We monitor the use of the usernames and passwords in order to collect and maintain records of all individual transactions conducted through the Service by Authorized Users, and those records are associated with each Authorized User's individual "Account Profile" within the Service.

Authorized Users may access their Account Profiles at any time to update Personal Data contained within that Account Profile. Subsequent uses or disclosures of information by HandsOn Connect will reflect those changes. Certain information is necessary in order for HandsOn Connect to provide the Service; therefore, if you delete such necessary information, you will not be able to use the Service.

Our Commitment to Data Security

The Site has security measures in place to protect against the loss, misuse and unauthorized alteration of Personal Data in HandsOn Connect's possession and control. We use our best efforts to ensure that all sensitive information provided by Authorized Users will be encrypted with industry standard encryption techniques. When you are viewing a secure page within the Site, such as our user registration form, an icon of a padlock will appear as "locked" at the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer, but the same icon will appear as "un-locked" when the user is merely "surfing" nonsecure pages on the site. We currently use an encryption program known as "SSL," or "Secure Sockets Layer." To learn more about SSL, go to

Furthermore, access to Personal Data is physically restricted within HandsOn Connect"s own offices and facilities. Therefore, HandsOn Connect"s employees are granted access to your Personal Data as necessary to perform specific jobs and tasks (e.g., performing customer service).

Please be aware that, although we endeavor to provide reasonable security for information in our possession and control, no security system can protect against all potential security breaches. Furthermore, Authorized Users are responsible for safeguarding the confidentiality of passwords to the Service. If you have any questions about our security measures, please contact us using the "Contact Support" link at the bottom of each page of the Site.


If we change our privacy policy, we will post those changes on the Site so that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. Any such posted changes will be effective upon posting. Your continued access to and/or use of the Site or Service constitutes your assent to, and acceptance of, this policy, including all posted changes.